Version 2.2.0 of Miitomo is out now and available for download, and while a lot of us are able to try out the new features, there are just some of us who can’t log in whatsoever.
This is an issue that was first brought to our attention, by readers who commented on our site, (so thanks for the heads up guys.) So we did some digging around and lo and behold, there was quite a few Miitomo gamers who had admitted to us that they are still having problems, so we got in touch with Nintendo to see what they had to say on the matter. To see what kind of advice they could give.
Their response was something they had already shared on Miitomo, but that’s all well and good if you can access Miitomo, which some players can’t, otherwise this whole issue wouldn’t be ongoing, but we’re not going to share that message with you. Instead what we’re going to share is Nintendo’s more elaborated response when we pressed them for more detail and you can see it right here:
We are sorry to hear you’re having issues with our app. First we would like you to try the following:
- a) Close Miitomo and open it again.
- b) Restart your phone and open Miitomo again.
If the issue still persists, let’s try clearing the cache memory (this will only delete temporary files that will be downloaded again the next time you launch the app). To do so, please follow these steps:
[iOS]
1) From the Home screen of your device go to “Settings”
2) Select “Miitom.”
3) Turn on the “Clear cache next launch” option.
4) Restart Miitomo.
[Android]
1) From the Home screen of your device go to “Settings” > “Applications” > “Applications Manager” > Miitomo. (Please note that the previous step may differ slightly depending on your device.)
2) Go to “Storage” (if given the option) and then tap “Clear cache.”
3) Restart Miitomo.
NOTE: Please do not delete the App’s data and settings, as this will delete your Miitomo user data and you will lose your Mii and everything you have purchased. Deleting the cache will delete temporary files, but will not delete the game save.
If you have linked a Nintendo Account and are still experiencing issues, we would kindly ask you to reinstall the app completely. In doing so, we will make sure that the most up to date data from our servers has been downloaded.
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We hope Nintendo’s advice is able to assist you and if it isn’t, please let us know and we’ll try to do some further digging, but it could also be due to the fact your mobile device is rooted. Food for thought.
Source: Nintendo
